57bet Privacy Policy — How We Handle Your Data

Introduction

57bet ("we", "us", "the Platform") is committed to protecting the privacy and personal data of all users ("you", "the Player") who access or use the 57bet platform at 57bet.lat. This Privacy Policy explains in clear terms what personal information we collect, how we use it, with whom we may share it, how long we retain it, and what rights you hold in relation to it.

This Privacy Policy forms part of the overall agreement between you and 57bet, alongside the Terms and Conditions and Responsible Gaming guidelines. By creating an account or continuing to use the 57bet platform, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

57bet collects personal information in the following categories, limited strictly to what is necessary to operate the platform, verify account eligibility, process financial transactions, and comply with applicable responsible gaming requirements.

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  Identity Information

  Name, date of birth, and government-issued ID details collected during KYC verification to confirm eligibility and age

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  Contact and Account Information

  Mobile phone number used for account registration, login authentication, and customer support communications

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  Financial Transaction Data

  Mobile wallet identifiers (bKash, Nagad, Rocket, Upay account numbers), deposit amounts, withdrawal amounts, and transaction timestamps — used to process payments and satisfy anti-money-laundering obligations

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  Gaming Activity Data

  Bet history, game session logs, wagering patterns, bonus usage, and win/loss records — used for account management, responsible gaming monitoring, and fraud prevention

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  Technical and Device Data

  IP address, device type, operating system version, browser type, and session timestamps — collected automatically when you access the platform to support security monitoring and fraud detection

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  KYC Documentation

  Copies of government-issued photo identification, proof of address, and source-of-funds documentation submitted during account verification — retained in encrypted storage in accordance with responsible gaming and anti-fraud requirements

3. Legal Basis for Processing

57bet processes your personal data on the following legal grounds: (a) Contract performance — processing that is necessary to deliver the betting and casino services you have signed up for, including account management, payment processing, and customer support; (b) Legal obligation — processing required to comply with applicable anti-money-laundering, responsible gaming, and age-verification obligations; (c) Legitimate interests — processing carried out in the legitimate interests of 57bet, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your privacy rights; and (d) Consent — where we rely on your consent for a specific processing activity, you retain the right to withdraw that consent at any time.

Where 57bet relies on legitimate interests as the legal basis for a processing activity, we carry out a balancing test to ensure that our interests do not override your fundamental privacy rights. You may request information about any such balancing assessment by contacting our support team.

5. Payment Data and Mobile Wallet Privacy

All financial transactions on 57bet are processed exclusively through Bangladesh's domestic mobile financial services — bKash, Nagad, Rocket, and Upay. This means that no international card network, foreign payment processor, or overseas banking entity receives your financial data as part of a 57bet transaction.

57bet stores your mobile wallet identifiers (account numbers) in encrypted form. These identifiers are used solely for the purpose of processing withdrawal requests to the correct registered account. 57bet does not have access to your mobile wallet PIN, password, or internal account balance held with those providers.

7. Data Security

57bet employs industry-standard security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. All data transmitted between your device and the 57bet platform is encrypted using SSL/TLS protocols. Sensitive data at rest — including KYC documents, payment identifiers, and account credentials — is stored in encrypted form on secured servers.

While 57bet takes all reasonable technical and organisational steps to secure your data, no internet-based platform can guarantee absolute security against all possible threats. You are also responsible for maintaining the security of your account by keeping your login credentials private and logging out of shared devices after each session.

9. Your Privacy Rights

As a user of the 57bet platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact the 57bet support team with your registered mobile number and a description of your request.

57bet aims to respond to all privacy rights requests within 10 business days of receipt. Where a request is complex or involves a large volume of data, we will notify you within the initial 10-day period if an extension is required. There is no charge for exercising your privacy rights under this policy.

11. Changes to This Privacy Policy

57bet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will update the "Last updated" date at the top of this page and, where the changes are significant, make reasonable efforts to notify active players via their registered contact details.

Your continued use of the 57bet platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should cease using the platform and contact our support team to arrange account closure.