57bet Frequently Asked Questions
Everything you need to know about accounts, payments, games, bonuses, and safe play on 57bet — answered clearly for players across Bangladesh.
This FAQ covers the most common questions from 57bet players in Bangladesh — from opening your account and making your first bKash deposit, to understanding bonus wagering requirements, playing cricket betting markets, and using responsible gaming tools. If you cannot find what you are looking for here, our support team is available 24/7 at [email protected].
Cricket Betting
BPL, IPL, T20 World Cup and more
Fast Payments
bKash, Nagad, Rocket & bank transfer
Casino Games
Slots, live tables, crash & fishing games
SSL Security
256-bit encryption on every transaction
Generous Bonuses
Welcome bonus, reload offers & free spins
Responsible Gaming
Self-exclusion, deposit limits & 21+ only
Account & Registration
How do I create a 57bet account in Bangladesh?
Creating a 57bet account takes under two minutes. Visit the 57bet Login page, click the registration option, and fill in your mobile number, a secure password, and your date of birth. You must be 21 or older to register. Once submitted, a verification code is sent to your mobile number — enter it to activate your account and start playing.
What documents do I need for KYC verification on 57bet?
57bet requires KYC verification before processing your first withdrawal. Accepted documents include a valid National ID Card (NID), passport, or driving licence. You will also need to confirm your bKash or Nagad mobile number matches the account name. Upload clear photos of both sides of your ID through the verification section in your account dashboard.
I forgot my 57bet password — how do I reset it?
On the 57bet Login page, tap the 'Forgot Password' link below the login form. Enter the mobile number linked to your account, and a one-time reset code will be sent via SMS. Enter the code, set a new password, and you will be back inside your account within minutes. If you do not receive the SMS, check that your registered number is active and contact support.
Can I have more than one 57bet account?
No. 57bet strictly allows one account per person. Duplicate accounts are flagged by our verification systems and will result in all accounts being suspended and any balances forfeited pending investigation. If you have accidentally created two accounts, contact support immediately at [email protected] to merge them before a suspension is triggered.
How do I close my 57bet account permanently?
You can request permanent account closure by emailing [email protected] from your registered email address. Before closure, any remaining balance will be withdrawn to your verified payment method. Alternatively, if you wish to stop gambling but keep the option to return, consider using the self-exclusion tool in your account settings instead of closing permanently.
Deposits & Withdrawals
How long does a bKash deposit take on 57bet?
bKash deposits on 57bet are credited instantly in most cases. Once you complete the bKash payment from your mobile wallet, the funds appear in your 57bet account balance within seconds. If a deposit has not appeared after five minutes, check that the transaction completed successfully in your bKash app and contact support with the transaction ID.
What is the minimum deposit amount on 57bet?
The minimum deposit on 57bet is ৳200 via bKash, Nagad, or Rocket. Bank transfers via Dutch-Bangla Bank, BRAC Bank, or Sonali Bank may carry a higher minimum depending on the transfer type. There is no maximum deposit limit set by 57bet, though your payment provider may have its own daily transaction caps.
How long does a withdrawal take on 57bet?
Withdrawals via bKash or Nagad are typically processed within 30 minutes once approved. Bank transfers take 1-3 business days depending on the receiving bank. All withdrawals require completed KYC verification before the first payout. Withdrawals requested during peak hours on Bangladesh Standard Time may occasionally take slightly longer during high-volume periods.
What is the minimum withdrawal amount on 57bet?
The minimum withdrawal on 57bet is ৳500 for all payment methods including bKash, Nagad, Rocket, and bank transfer. This threshold ensures payment processing fees do not erode small balances. Make sure your withdrawal account matches the name on your 57bet KYC documents — mismatches will delay processing.
Are there any fees for deposits or withdrawals on 57bet?
57bet does not charge any platform fees on deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own standard transaction fees. Always check your wallet or banking app for any service charge before initiating a transfer. 57bet has no control over third-party provider fees.
Games & Gameplay
What cricket betting markets are available on 57bet?
57bet covers a wide range of cricket betting markets including match winner, top batsman, top bowler, total runs, over/under, and live in-play betting. Tournaments covered include the Bangladesh Premier League (BPL), IPL, T20 World Cup, ICC Test matches, and ODI series featuring the Bangladesh Tigers. Markets open as soon as fixtures are confirmed and close at the scheduled match start time.
Can I play 57bet games on my mobile phone in Bangladesh?
Yes. 57bet is fully optimised for mobile play on Android and iOS without requiring a separate app download. The mobile site loads quickly on 4G and Wi-Fi connections across Dhaka, Chittagong, Sylhet, and other cities in Bangladesh. All games — including slots, live casino, cricket betting, and crash games — are available directly in your mobile browser.
Are the slot games on 57bet fair and random?
All slot games on 57bet use certified Random Number Generator (RNG) software, which ensures every spin outcome is completely independent and random. Game providers like Pragmatic Play and other studios undergo regular third-party audits to verify RNG integrity. The theoretical Return to Player (RTP) percentage for each slot is published in the game's information panel.
What live casino games does 57bet offer?
57bet's live casino section features real dealers streaming in high definition from professional studios. Available games include Live Baccarat, Live Roulette, Live Blackjack, Dragon Tiger, Andar Bahar, and live game show titles such as Crazy Time and Mega Ball. Evolution Gaming and Ezugi are among the providers powering the live tables. Games are available 24/7 in Bangladesh Standard Time.
How do I play the Fishing Kui Li game on 57bet?
Fishing Kui Li is a multiplayer fish shooting game where players use virtual cannons to shoot fish and earn points redeemable for cash prizes. To play, navigate to the Fishing Kui Li section from the main menu, select your bet level, and use the on-screen controls to aim and fire. Different fish species carry different point values, with rare boss fish offering the highest rewards.
Bonuses & Promotions
What is the 57bet welcome bonus and how do I claim it?
The 57bet welcome bonus is automatically applied to your first deposit once your account is verified. The bonus matches a percentage of your initial deposit up to a specified maximum amount in BDT. To claim it, simply register, complete KYC, make your first deposit via bKash, Nagad, or Rocket, and the bonus will appear in your account balance. Check the current promotion page for the latest bonus terms.
What is the wagering requirement on 57bet bonuses?
Every bonus on 57bet carries a wagering requirement, which is the number of times you must bet the bonus amount before withdrawing any winnings derived from it. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in total bets before cashing out bonus-related winnings. The full rollover terms for each promotion are displayed in the promotion's detail page.
Do free spins winnings on 57bet have wagering requirements?
Yes, free spin winnings on 57bet are subject to wagering requirements before they can be withdrawn. The specific rollover applies to the cash value of winnings generated from the free spins, not the total possible value of all spins. Exact terms vary by promotion — always read the promotion details before opting in to a free spin offer so you understand the conditions clearly.
Can I use a bonus on cricket betting at 57bet?
Some 57bet bonuses are valid across all product categories including sports betting and cricket markets, while others are restricted to casino games only. Check the eligible games and markets listed in each promotion's terms. Cricket bonuses are often available around major tournaments like the BPL or T20 World Cup — look out for seasonal promotions in your account's promotion section.
Safety & Responsible Gaming
Is 57bet safe to use in Bangladesh?
57bet uses 256-bit SSL encryption on all pages and transactions, which is the same security standard used by major banks. Player account data is stored securely and never shared with unaffiliated third parties. All financial transactions are processed through verified payment channels including bKash, Nagad, and Rocket. 57bet operates as a safe and reliable platform for players across Bangladesh.
What is the minimum age to play on 57bet?
The minimum age to register and play on 57bet is 21 years. This applies to all players in Bangladesh regardless of the game type — sports betting, casino, slots, or fishing games. Age is verified at registration and again before the first withdrawal is processed. Accounts found to belong to players under 21 will be immediately suspended and any balance forfeited.
How do I self-exclude from 57bet if gambling is becoming a problem?
You can activate self-exclusion directly from your 57bet account settings without contacting support. Choose a period of 1 week, 1 month, 6 months, 1 year, or permanent exclusion. Once activated, your account is locked immediately — no logins, no bets, no deposits, and no promotional emails for the duration. If you need help activating self-exclusion, contact our team at [email protected] and we will action it within minutes.
How do I set a deposit limit on my 57bet account?
Log in to your 57bet account, go to Account Settings, and select Responsible Gaming. From there you can set a daily, weekly, or monthly deposit limit in BDT. Reducing a limit takes effect immediately. Increasing a limit requires a 7-day cooling-off period before the higher cap becomes active — this deliberate delay gives you time to reconsider. There is no fee or penalty for setting or adjusting your limits.
Still Have Questions?
Our support team is available around the clock for players across Bangladesh. You can also log in to access all responsible gaming tools directly from your account.
Log In to 57bet Responsible Gaming Tools